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Assisted Living Supervisor**$6,000.00 Sign-on Bonus**

Assisted Living Supervisor**$6,000.00 Sign-on Bonus**

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Purpose of the Job:  

The role of the AL Supervisor is to ensure the best possible service and care is provided to the residents within the Assisted Living community.  The supervisor is responsible to ensure excellence of personalized care, meeting and exceeding the goals set by Immanuel, state/federal regulations, safety, and resident care and satisfaction.  The supervisor hires, trains and motivates the finest employees to achieve high levels of performance and work harmoniously in a team setting.  The supervisor is expected to perform at the highest levels of customer service, dignity, compassion, and respect as a leader of the department. Supports and lives out Immanuel’s Mission and CHRIST Promises.




Key Areas


Key Responsibilities and Duties of the Job

Administrative Duties (40%)


  • Completes administrative duties and provides accurate reporting/ monitoring and documentation using established procedures, policies and standards of Immanuel and Assisted Living regulations relating to the health care needs of the older adult, including but not limited to:
    • Timely completion of evaluation and documentation of potential resident move in, consulting with the RN Consultant for approval of move in and re-admission of residents.
    • Utilizing the Change of Condition log to communicate with staff regarding residents of concern.
    • Maintaining communication of resident change in status to RN Consultant, physicians and families.
    • Development of and updates of Personalized Service Plan per policy and resident request.
    • Reviewing, signing off and dating of physician’s orders.
    • Completing and updating all “Self Administration of Medication” records.
    • Tracking lab requisitions.
    • Assisting with new resident move in process and re-admission of a current resident.
    • Reviewing “Medication Administration Record” (M.A.R.) and Service Evaluation summaries monthly.
    • Achieving Assisted Living audit criteria expectations
    • Communicating with pharmacy on a regular basis, and as needed, to assure accuracy relating to orders, timeliness of delivery and compliance related to contract and regulations.
    • Training, documentation, and overall assurance that resident incidents and/or accidents, emergencies, unusual behaviors are recorded and appropriate action is taken.
    • Utilizing the Information Technology and Pharmacy Help Desk to report issues and/or concerns to RN Consultants and Corporate Health Care Services Manager, as needed or requested.
  • Attends and participates in weekly meetings with Executive Director, Senior Living Consultant and RN Consultant for contracted service regarding potential move in, transfer, or re-admission and/or resident need.
  • Attends and participates in weekly management meeting that will include operational planning, resident updates, and potential resident moves, as appropriate.

Staff Leadership


Supervises health care staff within the Assisted Living community with oversight of the RN Consultant. This includes:

  • Hiring and retaining of a qualified and high performing staff of nurses and Medication Aides.  Training, coaching, counseling, and developing the Lead LPN, Medication Aides, and other health care staff for the benefit of the individuals and the team. 
  • Ensuring adequate staffing coverage, on-call coverage, and orientation/training of Medication Aide staff. 
  • Compliance with Staffing Policy to achieve 85% core and 15% contingency staff standards.
  •  Monitoring, reviewing and approving of punch detail reports, employee timecards, PTO approvals, errors, overtime and breaks.
  • Scheduling and developing agenda for monthly staff meeting in coordination with the RN Consultant.
  • Working collaboratively with Senior Living Consultant to develop key referral relationships, direct physician and home health agency involvement, and representation of the Immanuel Assisted Living Community.
  • Encouraging and developing interest in the community’s Healthcare Council membership, leadership, and work toward group outcomes.
  • Embracing educational opportunities and/or professional coaching to enhance/improve managerial skills.

Assisted Living Oversight (25%)

  • Provides oversight of the Medication Aides for resident assistance in personal care, health maintenance and activities of daily living such as bathing, grooming, dressing, mobility and meal service assistance. 
  • Provides oversight of staff assistance to residents in accordance with Personalized Service Plans and encouraging as much independence as appropriate for each individual with compassion, dignity and respect.
  • Provides oversight of resident medication administration and provision as requested by the resident and prescribed by his/her physician and in accordance with statutes governing medication provision.
  • Builds relationships with residents, families, caregivers and staff to support and encourage quality care on a consistent basis.
  • Gathers health care information on potential and off-site existing residents to determine appropriateness for move in and continued stay relative to current Assisted Living regulations.
  • Consults and clinically evaluates residents for health care needs of older adult as it relates to and is consistent with health care regulations, and in collaboration with RN Consultant. Oversees processing of physician instructions and orders for the residents within the community.
  • Responsible for care and services provided to Assisted Living residents based on the Resident Agreement and Personalized Service Plan.
  • Oversees response to emergency calls to independent living residents of the retirement community.
  • Assumes on-call duties for and staffing every other week and weekend residents in conjunction with Health Care Services and RN Consultant.  The days and times of this “on call” duty are determined by the community’s needs. 
  • Stays in frequent contact with residents and their families, physicians, staffing representatives and contracted resident services such as therapy, podiatry, etc. 

Safety and Monitoring


  • Maintains high standards for a safe and clean environment. 
  • Follows procedures for proper equipment use, infection control, disaster planning, etc. per policy and/or regulatory guidelines. 
  • Timely and accurate completion and reporting of all medication errors and omissions. This includes timely, accurate and documented medication destruction, narcotic counts and timely/appropriate action and reporting if the count is off.


  • Attends continuing education workshops and classes to maintain license requirements.
  • Performs other duties as assigned or requested.




  • Current & active LPN license in the respective state in which she/he is employed
  • Assisted Living Administrator registered in the respective state in which she/he is employed is desirable.


  • Three (3) years of general and related LPN experience with direct experience in a lead or supervisory role is required. 
  • Experience in the assisted living environment is desired.
  • Equivalent years of education may substitute for experience requirement. 

Other Requirements:

  • Certification as a First Responder CPR/AED and First Aid by national standards or willingness to obtain within 60 days of hire.

KSA- Knowledge Skills and Abilities:

  • Knowledge of principles, practices, standards and techniques of nursing
  • Knowledge of common safety hazards and precautions to establish a safe work environment
  • Knowledge of physical, mental, spiritual, and social needs of the senior population and their families
  • Skilled in identifying problems or issues, seek in alternatives for solution, and determining the solution/making decision
  • Skilled in organization, planning and follow through
  • Skilled in establishing and maintaining effective working relationships with residents/participants, staff members, co-workers, family members, and vendors
  • Skilled in effective and appropriate oral and written communication.
  • Ability to use a continuous improvement approach in daily business practices
  • Ability to implement quality practices in personal behavior and job/department outcomes
  • Ability to exhibit high standard of ethics, accountability and responsibility
  • Ability to appropriately use equipment, facilities, and materials to do certain work
  • Ability to work independently with minimum supervision
  • Ability to listen effectively seeking first to understand, then to be understood
  • Ability to give and accept feedback as a way of affirming others, or giving and receiving opportunity for improvement
  • Ability to react calmly and effectively in an emergency situation
  • Ability to organize and effectively use time, resources, and talents

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