• Medical Records Coordinator - Full Time Days - Immanuel Pathways Central Iowa

    Job Locations US-IA-Windsor Heights
    Posted Date 2 months ago(3/6/2018 5:33 PM)
    Job ID
    # of Openings
    Immanuel Pathways Central Iowa
  • Overview

    Purpose of the Job:

    The primary responsibilities of this job includes maintaining, incorporating and accurately accounting for all medical record information in the Electronic Health Record (EHR) system for each individual participant at all Immanuel Pathway Centers. Supports and lives out Immanuel’s Mission and CHRIST Promises.


    Key Areas

    Key Responsibilities and Duties of the Job

    Medical Record Administration


    • Collaborates closely with and communicates with IT/Informatics Department and Immanuel Pathways to provide assistance as it relates to the workflow and EHR processes/information.
    • Serve as Super user for support, training and education of EHR and Technology.
    • Requests pre-enrollment records from primary providers and hospital EHR systems as instructed and scan into Pathways EHR.
    • Follow-up on unsuccessful attempts to obtain records, to ensure each participant’s file is as comprehensive as possible.
    • Effectively communicate with participants or responsible parties when HIPAA documents have been requested and require signing and prior to responding to any and all privacy concerns, including, but not limited to release of information and restrictions.
    • Demonstrate excellent organizational skills for accurate records along with the ability to prioritize for prompt replies to documentation request.
    • Obtain copies of ER/inpatient/facility records for review and scanning into Pathways EHR.
    • Routinely follow up with outside diagnostic groups (e.g. radiology) for copies of reports that are to be filed/scanned into medical records.
    • Ensures documentation standards are followed, following disenrollment or death and sends out reminder to IDT for completion of the documentation. Sends medical records to requested Primary Care Physician upon disenrollment
    • Monitor and request paperwork that has not been returned from contracted services appointments and will scan and assign paperwork to the appropriate staff member for follow-up.
    • Monitors receipt of in home documentation from contracted vendors, scans documentation into the EHR.
    • Ensures the process for death certificates are completed, death certificates are sent to the appropriate Mortuary.
    • Ensures that documentation is sent to the facility partners to meet their regulatory needs.
    • Obtain facility partner care plans and scan into Pathways EHR.



    • Attends multidisciplinary care team conferences and daily staff meetings, and follows up on studies/consults/ inpatient records
    • Performs other duties as assigned or requested.



    • High School Diploma/GED is required.
    • Equivalent years of experience may substitute for education requirement.


    • Two (2) years of experience working with medical records or related experience is required.
    • Two (2) years in an administrative job, preferably in the healthcare industry.
    • One (1) year experience working with the frail or elderly population is required.
    • Equivalent years of education may substitute for experience requirement.

    KSA- Knowledge Skills and Abilities-

    • Knowledge of medical records and medical terminology.
    • Knowledge of and ability to navigate Electronic Health Records systems.
    • Skilled in establishing and maintaining effective working relationships with participants, families, community and government agencies, and interdisciplinary staff.
    • Ability to communicate clearly and effectively both verbally and in writing in an interdisciplinary care setting with participants, families, staff members, representatives of community and government agencies.
    • Ability to abide by the philosophy, practices, and protocols of Immanuel Pathways.
    • Demonstrates knowledge of and respect for the rights, dignity, and individuality of each participant in all interactions.
    • Ability to maintain confidentiality of participant and facility information.
    • Proven experience and basic computer proficiency (internet, email, Microsoft Office).
    • Ability to balance team and individual responsibilities.
    • Ability to work effectively, without direct supervision, following standard procedures.
    • Skilled in the comprehension of written materials.
    • Ability to listen effectively seeking first to understand, then to be understood.
    • Ability to pay attention to detail.
    • Ability to identify and recommend problem resolution.
    • Ability to be open to change.
    • Ability to quickly troubleshoot issues and make timely decisions using sound logic and good judgment.
    • Ability to remain flexible as daily priorities can change.
    • Skills and ability to organize time, prioritizing duties, and meet deadlines.


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