Are you a Lead Clinic Scheduler looking to work for an amazing organization by serving others and connecting with your co-workers?

Immanuel Pathways PACE® is seeking a Lead Clinic Scheduler to work at Pathways Southwest Iowa located at 1702 North 16th Street, Council Bluffs, IA 51501.

Pay will be based upon experience, certifications, skills and education.

Best in Class Benefits can be found at Immanuel:

• HEALTH: Medical, dental, vision, Health Savings Account (HSA), and Flexible Spending Account (FSA)
• LIFE INSURANCE: Employer Paid Life Insurance
• TIME OFF: Paid Time Off - accruing from day one of employment, Floating Holidays, Paid Holidays, 8 hours of Volunteer Time Off per year
• RETIREMENT: 401K with employer match
• WELLNESS: Wellness Program and Employee Assistance Program
• GROWTH AND DEVELOPMENT: Advancement opportunities (as appropriate) – we look to grow from within our organization, Education Assistance Program – we invest up to $5,250 per year for education assistance paid up front
• Plus many more benefits!

What You Will Do

The Lead Clinic Scheduler is responsible for monitoring and coordinating the scheduling of Contracted Service appointments for participants in an efficient and timely manner. This role involves leading the scheduling staff, managing appointment schedules, and ensuring smooth interaction between participants, office staff, and outside Contracted Vendors. The Lead Clinic Scheduler supports Immanuel’s Mission and CHRIST Promises by ensuring accurate scheduling and exceptional service.

Skills & Requirements

Education-

• High School Diploma/GED is required.
• Post high school Associate’s degree or certification preferred, desired in a healthcare related field.

Experience-

• One (1) year of clinical scheduling or related experience is required.
• One (1) year of experience working with the frail or elderly population required, or completion of job specific training related to working with the elderly population must be completed within the first six months of hire.
• One (1) year of supervisory or leadership experience is preferred.
• Two (2) years in an administrative job, preferably in the healthcare industry.
• Equivalent years of education may substitute for experience requirement.

 Other Requirements–

• Must have medical clearance for communicable diseases and up-to-date immunizations before having participant contact.
• Skilled in utilizing software applications.
• Ability to apply and adapt skills and knowledge acquired through training and development opportunities.
• Basic Life Support (BLS) Skills i.e. Health Care Level Cardiopulmonary resuscitation (CPR); Automated External Defibrillator (AED); First Aide (FA).

At Immanuel, we believe that our success is built on the collective strength of our people.  Here’s why you’ll thrive as part of our team:

•  Meaningful work: You won’t just have a job; you will have a purpose.  Our Mission impacts the lives of our residents/participants and their families, one another, and our community.
• Growth Opportunities: We invest in your development.  Whether it’s mentorship, training, or advancement, we’re committed to your growth.
• Inclusive Culture: We celebrate uniqueness and foster an environment where everyone feels valued.
• Work-Life Harmony: We believe in allowing you to thrive by leveraging your passion.  Achieve your best work while maintaining a healthy work-life harmony.
• Total Rewards: A focus on feedback and recognition, competitive compensation, a robust benefits package, and perks beyond the basics.
• Intentional Experience: We are very intentional about your employee experience, from Day One Orientation to how we onboard new managers and invest in quarterly and annual leadership training.  

 Join us at Immanuel and be a part of something extraordinary.  Your journey starts here.

• Immanuel is an Equal Opportunity Employer and participates in E-Verify.
• A background check and drug screen will be required prior to hire.
• Applicants must be currently authorized to work in the United States on a full-time basis.

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