Immanuel

Social Services Coordinator

Job Locations US-IA-Council Bluffs
Posted Date 2 days ago(12/19/2024 3:04 PM)
Job ID
2024-8512
# of Openings
1
Category
Other Opportunities
Location
Graceview Courtyard

Overview

 

 

 

Employer - More Than 100 Employees_WINNER_2025_BLACK

 

Are you a Social Services Coordiator looking to work for an amazing organization by serving others and connecting with your co-workers?

 

Immanuel Communities is seeking a Full Time Days Social Services Coordinator to work at Graceview Courtyard located at 1681 College Road, Council Bluffs, IA 51503. Graceview Courtyard has 56 independent living apartment homes.

 

Pay will be based upon experience, certifications, skills and education.

 

Best in Class Benefits can be found at Immanuel:

  • HEALTH: Medical, dental, vision, Health Savings Account (HSA), and Flexible Spending Account (FSA)
  • LIFE INSURANCE: Employer Paid Life Insurance
  • TIME OFF: Paid Time Off - accruing from day one of employment, Floating Holidays, Paid Holidays, 8 hours of Volunteer Time Off per year
  • RETIREMENT: 401K with employer match
  • WELLNESS: Wellness Program and Employee Assistance Program
  • GROWTH AND DEVELOPMENT: Advancement opportunities (as appropriate) – we look to grow from within our organization, Education Assistance Program – we invest up to $5,250 per year for education assistance paid up front
  • Plus many more benefits!

Job Duties & Skills Required

What You Will Do

The overall purpose of this job is to ensure that residents are linked to support services that allow them to retain as much independence as possible. The responsibilities of this job include sourcing supportive and medical services provided by public agencies or private practitioners, as well as assessing a resident’s supportive service needs. Once those are completed, it is the responsibility of the incumbent to refer residents to services in the community and to monitor and evaluate the provision of the services. Supports and lives out Immanuel’s Mission and CHRIST Promises.

 

Key Areas

Key Responsibilities and Duties of the Job

Case Management

  • Completes initial and annual assessments. Carries out the interventions and goals identified to address the psychosocial history, which may include descriptions of cognitive status, social supports, family dynamics, mental health and substance dependency, and other issues and needs.
  • Collaborates with staff, family, communicating changes and concerns to ensure resident needs are met and he or she remains safe to live independently.
  • Presents confidentiality agreement and release of information documentation on an annual basis. In the event the participant is unable to understand the information, ensures the caregiver or representative understands the documentation. If there is a language barrier the Social Services Coordinator will provide the appropriate interpreter.
  • Provides ongoing support, counsel, and education to residents and family regarding a variety of issues, including but limited to: the aging process, dementia, grief and loss, end of life, disease processes, difficult family dynamics, and changing roles.
  • Performs home visits based on need. These visits occur annually, at a minimum, but situations may require weekly visits. Majority of residents require multiple home visits each year.
  • Acts as facilitator for meetings with resident, family, caregivers, and community agencies to clarify, or problem solve issues regarding housing or services. Mediates discussions between all parties.
  • Promotes a self reliant pro-active and positive social, psychological and physical lifestyle through coordinating life enrichment, wellness, and volunteer opportunities for residents.
  • May attend and actively participate in a variety of organization meetings related to resident care.
  • Assists residents and caregivers in filing grievances.
  • Ensures completion of documentation in resident records including: initial assessments, reassessments, change of status, temporary or permanent placements, hospital admissions and discharges, all significant interactions and observations by other staff.
  • Maintains accurate records and ensures compliance/reporting to local, state, and federal regulatory agencies.

Outside Agencies

  • Provide resources to Assisted Living and Skilled Nursing facilities.  This may include assisting with applications.
  • Coordinates hospital or rehab discharge with facility discharge planner.  Communicates with family or caregivers throughout resident’s stay.
  • Provides visits within twenty-four (24) hours of return from hospital or rehab facilities to assist resident with transition. 
  •  Assists with assisted living, hospice, or nursing home placement as needed or requested. 
  • Initiates or assists with referrals to external resources with community agencies such as Adult Protective Services, local authorities, or the County Attorney.
  • Assists residents with completion of the Do Not Resuscitate (DNR) directive, as needed.
  • Assists residents with Social Security and Medicaid application and renewal processes.
  • Coordinates Commodities program (state program which provides food monthly to qualified residents).
  • Acts as first responder with other staff when resident pull cords are activated or when wellness checks are requested.
  • Supervises Practicum students from local universities.

Compliance

  • Acts within the scope of his or her authority to practice.
  • Complies with Emergency Preparedness Plan.

Other

  • Acts as a resource to other team members regarding topics such as dementia, difficult behaviors, and difficult personalities.
  • Participates in continuing education classes and any required staff and training meetings.
  • Maintains professional affiliations and any required certifications.
  • Performs other duties as required or requested.
  • Performs other duties as assigned or requested.

 

Skills & Requirements

Education-

  • Bachelor’s Degree from an accredited school of Social Work, Gerontology, Human Services, Sociology or Gerontology is required.
  • Legally authorized and currently licensed to practice the job’s functions and actions in the respective state in which he/she is employed.

 Experience-

  • Two (2) years of experience in the social work profession is required. 
  • Experience with older adult services, disability services, Federal and applicable State entitlement programs, legal issues, drug and alcohol use and abuse by older adults, and mental health issues are preferred.
  • Equivalent years of education and may substitute for experience requirement.
  • Relevant work experience may be considered in lieu of formal education requirements.

Immanuel

At Immanuel, we believe that our success is built on the collective strength of our people.  Here’s why you’ll thrive as part of our team:

  •  Meaningful work: You won’t just have a job; you will have a purpose.  Our Mission impacts the lives of our residents/participants and their families, one another, and our community.
  • Growth Opportunities: We invest in your development.  Whether it’s mentorship, training, or advancement, we’re committed to your growth.
  • Inclusive Culture: We celebrate uniqueness and foster an environment where everyone feels valued.
  • Work-Life Harmony: We believe in allowing you to thrive by leveraging your passion.  Achieve your best work while maintaining a healthy work-life harmony.
  • Total Rewards: A focus on feedback and recognition, competitive compensation, a robust benefits package, and perks beyond the basics.
  • Intentional Experience: We are very intentional about your employee experience, from Day One Orientation to how we onboard new managers and invest in quarterly and annual leadership training.  

 Join us at Immanuel and be a part of something extraordinary.  Your journey starts here.

 

  • Immanuel is an Equal Opportunity Employer and participates in E-Verify.
  • A background check and drug screen will be required prior to hire.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

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