Immanuel

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Regional Culinary General Manager

Job Locations US-IA-Urbandale
Posted Date 1 week ago(3/25/2025 8:21 AM)
Job ID
2025-8713
# of Openings
1
Category
Dining
Location
Deerfield

Overview

 

 


Are you a Culinary Leader with a passion for creating unforgettable dining experiences? Immanuel Senior Communities is on the lookout for a talented and enthusiastic Regional Culinary General Manager to lead our dining operations in Des Moines at Deerfield, located at 13731 Hickman Road, Urbandale, IA 50323, and Copper Shores Village, located at 1500 Edgewater Drive, Pleasant Hill, IA 50327.  If you thrive in a dynamic environment and love making a difference, this is the perfect opportunity for you!

 

We are looking for a Compassionate Leader who will:

 

Lead and Inspire. Oversee daily operations of all dining venues, both Front and Back of House, and inspire your team to deliver excellence.

Collaborate and Achieve. Work closely with the home office culinary team and all business lines to achieve food and beverage goals.

Coach and Develop. Manage and coach employees to foster a positive and productive work environment.

Drive Success. Propel financial performance to meet and exceed targets.

Ensure Excellence. Maintain the highest standards of food safety and compliance.

Delight and Satisfy. Ensure the highest level of resident, guest, and employee satisfaction.

 

Do you have the following qualities, traits, and experience?

  • Proven leadership experience in culinary management.
  • Strong financial knowledge, including budget management and cost controls.
  • Preferred experience in Executive Chef (EC) roles.
  • Front of House (FOH) experience.
  • Exceptional relationship-building skills.
  • Comfortable with public speaking and engaging with residents and staff.
  • Ability to support staff emotionally and physically.
  • Skilled in conflict resolution and maintaining a harmonious work environment.

Compensation:
Your pay will be based on experience, certifications, skills, and education. Plus, enjoy an attractive incentive bonus paid out quarterly, and work-life harmony!

 

Benefits:
At Immanuel, we believe in taking care of our team. Our best-in-class benefits include:

  • Health: Medical, dental, vision, Health Savings Account (HSA), and Flexible Spending Account (FSA).
  • Life Insurance: Employer Paid Life Insurance.
  • Time Off: Paid Time Off accruing from day one, Floating Holidays, Paid Holidays, and 8 hours of Volunteer Time Off per year.
  • Retirement: 401K with employer match.
  • Wellness: Wellness Program and Employee Assistance Program.
  • Growth and Development: Advancement opportunities, Education Assistance Program (up to $5,250 per year paid upfront).

Our Mission:
At Immanuel, we are dedicated to Christ-centered service to seniors, each other, and the community. We believe in creating a supportive and nurturing environment where everyone can thrive.

Job Duties & Skills Required

What You Will Do

  

Key Areas

Key Responsibilities and Duties of the Job

Operational Management

  • Ensures the assigned Communities maintains budgetary compliance for Back of House (BOH) and Front of House (FOH).
  • Responsible for all alcohol and bar management.
  • Completes FOH service wares inventory.
  • Linen management.
  • Ensures all catering orders are properly executed.
  • Attends and participates in operational leadership meetings.
  • Manages BOH and FOH staff to maintain brand standards.
  • Ensures all BOH and FOH staff adhere to safety and sanitation compliance.
  • Facilitates stand-up collaboration with BOH staff.
  • Manages the Point of Sale system:

o   Closure/reconcile of credit cards

o   Catering charges

o   End of month billing and reconciling

o   Training

  • Manages uniform expectations of BOH and FOH staff.
  • Facilitates frequent and effective communication between BOH and FOH staff.
  • Ensures standards, policies and procedures are adhered to by BOH and FOH staff.
  • Understands and executes regulatory compliance for Assisted Living, Long Term Care and Memory Support.
  • Changes and updates BOH and FOH standards as needed.
  • Maintains a high standard of cleanliness in all dining venues.
  • Delegates server sections.

Inventory & Budgeting

  • Orders food, cleaning chemicals, and supplies.
  • Monitors and maintains budget for food services within the communities and department. 
  • Provides annual recommendations and input for capital budget items for the communities.

Personnel Management

  • Trains and works with kitchen and dining staff to ensure quality standards are met or exceeded.
  • Coaches, counsels, and evaluates employees on their performance.
  • Substitutes for daytime servers, night time servers, and cooks as necessary.
  • Provides leadership to all BOH and FOH staff and is responsible for the recruitment, retention, coaching and performance management of BOH and FOH staff.
  • Creates staff schedules utilizing scheduling software.

Customer Service

  • Communicates and listens to residents’ concerns, wants, likes, and dislikes to ensure a high degree of resident satisfaction.
  • Monitors, reports, and takes corrective action regarding resident complaints.
  • Attends and leads resident and food committee meetings.
  • Develops action plans to address resident concerns.
  • Coordinates with community managers to plan and host special events.
  • Collaborates with FOH staff to ensure the highest level of customer service for residents.
  • Consults with the Corporate Executive Chef for recommendations and re-direction about food service issues.
  • Ensures guest satisfaction and expectations are met or exceeded.
  • Handles all guest reservations.
  • Reconciles customer complaints and concerns. 
  • Ensure service is properly executed and service flow is maintained.
  • Executes celebratory meals.

Meal Preparation

  • Assures safe methods are adhered to by staff in the kitchen.
  • Ensures compliance with safety and service standards according to Immanuel’s standards, DHHS Food code, and assisted living regulations.
  • Assures all recipes are followed.

Other

  • Performs other duties as assigned or requested.

 

Skills & Requirements

Education-

  • Associate’s degree in Culinary Arts or trade/ vocational school degree in Culinary Arts is required.
  • Advanced certification or degree in Culinary Arts is desirable.
  • Equivalent years of experience may substitute for education requirement.

Experience-

  • Three (3) years of experience as a chef is required, with executive chef experience preferred.
  • One (1) year of managerial experience is required.
  • Equivalent years of education may substitute for experience requirement.
  • Experience working in back of house and front of house in a senior health care culinary position preferred.
  • Experience in managing at a level of service above fast food and fast casual is required. Fine dining experience is a plus.

Other Requirements –

  • CPR/AED certification is required.
  • Serve Safe certification is required.
  • Food Handler certificate is preferred.

Immanuel

At Immanuel, we believe that our success is built on the collective strength of our people.  Here’s why you’ll thrive as part of our team:

  •  Meaningful work: You won’t just have a job; you will have a purpose.  Our Mission impacts the lives of our residents/participants and their families, one another, and our community.
  • Growth Opportunities: We invest in your development.  Whether it’s mentorship, training, or advancement, we’re committed to your growth.
  • Inclusive Culture: We celebrate uniqueness and foster an environment where everyone feels valued.
  • Work-Life Harmony: We believe in allowing you to thrive by leveraging your passion.  Achieve your best work while maintaining a healthy work-life harmony.
  • Total Rewards: A focus on feedback and recognition, competitive compensation, a robust benefits package, and perks beyond the basics.
  • Intentional Experience: We are very intentional about your employee experience, from Day One Orientation to how we onboard new managers and invest in quarterly and annual leadership training.  

 Join us at Immanuel and be a part of something extraordinary.  Your journey starts here.

 

  • Immanuel is an Equal Opportunity Employer and participates in E-Verify.
  • A background check and drug screen will be required prior to hire.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

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